Step-by-step guide · 2026

How to order from Amazon to Ukraine — a step-by-step guide

7 simple steps — from switching to a US address to declaring your parcel with Nova Poshta. With screenshots of every important Amazon screen.

Contents
1Set the delivery address to the US1 min
2Add items to the cart and go to checkout3 min
3Use your NP Shopping US address for shipping5 min
4Enter your Ukrainian address for billing1 min
5Choose a delivery option1 min
6Pay in USD or EUR and place your order1 min
7Track and declare your parcel5 min
11 min

Set the delivery address to the US

When you open a product, Amazon defaults to delivery to Ukraine — and some items become unavailable. First, tell Amazon you're in the US.

In the “Deliver to Ukraine” banner, tap “Change Address”.
In “Choose your location”, pick “Enter a US zip code”.
Enter zip code 07936 and tap “Apply”. This is the key step — without it Amazon shows delivery as unavailable.
23 min

Add items to the cart and go to checkout

Add everything you want to order and tap “Proceed to checkout”. Amazon will ask you to create an account — sign up with an email and password.

Your cart — tap “Proceed to checkout”.
35 min

Use your NP Shopping US address for shipping

When Amazon asks for a shipping address, register with NP Shopping and copy its US address (New Jersey) into Amazon.

  • The NPxxxxx number in the address line is required — that's how Nova Poshta identifies your parcel.
41 min

Enter your Ukrainian address for billing

When Amazon asks for a billing address, enter your Ukrainian address — registered or actual residential.

51 min

Choose a delivery option

Pick whatever suits you. If you have several items in the cart, we recommend “One Day delivery” — a higher chance everything ships in one parcel.

  • If items are split into separate delivery blocks (each with its own shipping speed), they'll arrive as separate parcels. You'll pay for each delivery separately, and the total will be higher than impo quoted.
61 min

Pay in USD or EUR and place your order

At payment, choose to be charged in USD or EUR instead of hryvnia (UAH). Review everything and tap “Place your order”.

75 min

Track and declare your parcel

Keep an eye on your email. When you get the “order dispatched” email, tap “Track your Order”, then declare the parcel with NP Shopping.

  • Add the tracking number and item details. Get the full names and prices from “View order details” on your Amazon order page.
  • To copy an item name, tap the item and select its name.
The dispatch email with the Tracking ID.
“View order details” — full item names and prices for the declaration.
Select the item name to copy it.

Customs duty on Amazon parcels in 2026

Ukraine's customs rules for postal shipments from the US. Duty-free under €150; above the threshold — 10% duty, 20% VAT and a 3% NP Global customs-brokerage fee.

under €150
Duty-free

If the parcel value is under €150 (≈ 7,750 ₴), no customs charges apply. Most impo orders fall right here.

over €150
10% duty + 20% VAT

Every charge applies only to the amount above €150. Duty is 10% of that excess; VAT is 20% of (excess + duty); the NP Global customs-brokerage fee is 3% of the excess. For example, a €200 item: €5 duty, €11 VAT, €1.5 brokerage — €17.5 total. impo already shows all of these in the final price.

Frequently asked questions

Do I have to pay duty on Amazon products?
If the parcel value is under €150 — no, no duty applies. If higher — you pay 10% duty and 20% VAT on the amount above the threshold.
How much does shipping cost?
impo does the math for you — shipping by weight is already built into each product's final price, so there's nothing extra to calculate. If you want to check the details, you can review NP Shopping's rates here: https://npshopping.com/faq/article/skilki-koshtuie-dostavka-v-np-shopping
How do I pay Amazon from Ukraine?
With a Visa or Mastercard from a Ukrainian bank. Amazon automatically converts hryvnia to USD at the payment network rate.
How many days does delivery take?
NP Shopping air delivery from the US to Ukraine usually takes 7–14 days.
Can I return a product?
Technically yes, within standard Amazon Returns windows through your account (impo isn't a middleman — you handle returns directly with Amazon). However, you'll have to pay to ship the item back to the US plus import duty on bringing it into the US — in most cases this isn't worth it financially. Keep this in mind when placing your order.
Which products can't I order?
Weapons, medicines and other restricted-import categories. Avoid them when ordering. You can review the full list of prohibited items here: https://npshopping.com/faq/article/360016350892

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